No one wants to face a steep learning curve when it comes to getting started with live chat.
Luckily, both Tidio and LiveChat make getting started a breeze. With intuitive interfaces and detailed setup guides, you’ll be chatting with customers in no time.
Agent and customer user interface experience
The heart and soul of any live chat platform is its interface for agents and customers. Tidio and LiveChat each offer sleek, intuitive designs that make chatting a pleasure rather than a chore.
Agents can easily manage conversations, access customer information, and send predefined responses with just a few clicks.
Meanwhile, customers enjoy seamless experiences phone number lead with customizable chat widgets and quick access to support when needed.
Mobile App Availability
Being tied to a desk isn’t always an option when . That’s why Tidio and LiveChat offer mobile apps that let you take your support game on the go.
With features like push notifications and offline mode, you can rest assured that you will never miss a conversation.
Now, to the big question…
Are These Live Chat Tools Worth Your Money?
Tidio and LiveChat offer different plans. Each of these plans is designed to cater to businesses with specific needs. Let’s take a closer look.
Tidio Prices
First, Tidio has three plans. The first package ads rejected in adwords and meta: reasons and solutions is a free model where you can enjoy some basic features. It provides access to unlimited agent seats but limits the number of conversations you can have to 50. Once you exceed that number, you will have to upgrade.
On the other hand, there is also a Starter cuba business directory plan for $29 per month. This package gives you all the free features and some extras, including basic analytics, real-time visitor list, opening hours, etc. You will miss out on real-time typing, visitor location, canned responses with the Starter and free plans.
Next, you have the Growth plan for $59 per month and the Tidio+ plan that starts at $499 per month.