From tracking visitor activity in real time to analyzing chat performance and customer satisfaction metrics, these platforms give you the data you need to optimize your customer interactions.
Integrations
Tidio and Chatra offer seamless integrations with popular CRM systems, email marketing platforms, and other essential tools. The tools allow you to modernize your workflow and maximize efficiency.
Additional Features
Tidio has many specialized features to improve the online shopping experience. From abandoned cart recovery to product recommendations and specific database by industry order tracking, Tidio has everything you need to increase sales and delight your customers.
Plus, with multi-channel communication options, including email and messaging integration, you can reach your audience wherever they are.
On the other hand, Chatra shines in the realm of agent collaboration. With features like chat notes, saved replies, and typing indicators, Chatra makes it easy for your support team to collaborate and provide top-notch service to your customers.
Plus, with a dedicated mobile app for agents, your team can stay connected and answer questions while on the go.
You can also integrate Chatra with a range types of business models in e-commerce of plugins, including WooCommerce, WordPress, Shopify, Slack, and more.
Check out this table to see a summary of the features available on both live chat apps
Price comparison
Pricing is undoubtedly a crucial factor to cuba business directory consider before setting up a live chat software. Let’s see how our two contenders fare in terms of costs.
Tidio Prices
Tidio has three paid plans to suit businesses of all sizes, from solopreneurs to large enterprises. The good news is that they also have a generous free model that lets you get started with basic chat features at no cost.