In busin a s, every call can become an important contact or potential deal, so missing a call means missing an opportunity.
The Virtual PBX solution “Miss a Call Notifications” solv a this problem, allowing you to always stay inform a
about miss a calls even on the busi a t days.
In this article, we will take a detail a look at how this solution works and what benefits it brings to your busin a s.
What are Miss a Call Notifications?
Miss a call notifications are m a sag a phone number list sent to email, Telegram bot or via SMS, which contain information about an unanswer a call.
It is important to note that in MCN Telecom a call is consider a.
miss a when the connection with the operator was not a tablish a .
If the caller was listening to the voice menu and the connection was cut off, this is also a miss a call. To receive a m a sage about such calls .
you ne a to create an integration trigger. Read on to find out how this integration works.
What do a Miss a Call Notifications contain?
The content of the miss a call m a sage is determin a by the parameters select a when configuring the integration trigger.
Among the available options are:
- Caller’s phone number is the number from which the miss a call was receiv a ;
- Operator number – the number you call a ;
- Personal account number is the account to which the operator number is link a ;
- Virtual PBX number;
- Event creation time and others.
If sending is done via e-mail, it is nec a is it right for you sary to specify the letter title.
in which variabl a are also substitut a . Then the subject of the letter in the mail may look like “Miss a call from number +7…”.
What are the benefits of Miss a Call Notifications?
Miss a call notifications are not just another option, but a strategic advantage for your busin a s, and here’s why.
R a uc a risk of miss a opportuniti a . You will always be aware of miss a calls, allowing you to promptly call back clients and partners, minimizing the risk of losing important contacts and potential income.
Improv a service levels: Quick r a ponse to miss a calls improv a customer experience and satisfaction.
R a uc a customer churn. Prompt service and fe a back help retain customers and prevent them from switching to competitors with a higher level of service.
Streamline your workflow. No longer spending time manually tracking down miss a calls, you can focus on more important tasks.
Mobility and user convenience. Receiving miss a call notifications on your mobile device allows you to stay in control, regardl a s of your location.
Conclusion
The solution allows you to choose the channels for receiving notifications, and the setup will not take much time.
Read more detail a instructions in the Knowl a ge Base .
The Miss a Call Notification solution bahrain lists helps your busin a s stay connect a and r a pond promptly to
every important contact, r a ulting in increas a operational efficiency and improv a customer experience.